Installation Appointments, Deposits & Customer-Supplied Parts

INSTALLATION APPOINTMENTS

All installations are carried out on an order and appointment basis. Where payment is split between parts and labour, a deposit is paid when you order and the remaining balance is paid on the day of installation.

CUSTOMER-SUPPLIED PARTS

We are happy to fit parts you supply yourself, such as dash cams and hardwiring kits. We do not give a warranty on the fitting of customer-supplied parts, and each appointment is paid for separately.

If labour for customer-supplied parts is not paid in full before the appointment, a labour deposit of at least 50% is required.

IF YOUR PARTS ARE NOT READY ON THE DAY

It is your responsibility to make sure any parts you are supplying are complete, correct and ready for the appointment.

If your parts are missing, incorrect or not ready and that part of the job cannot be carried out, any labour deposit you have paid for that item is put towards the work completed on the day. The full labour for that item then becomes due when it is fitted at a later appointment.

RETURN VISITS

Where a second appointment is needed because your parts were not ready, a return visit charge of £25.00 applies, payable along with the labour on the day of the second appointment.

QUESTIONS

If you have any questions about your booking or payments, please contact us through our enquiry page.